It looks that Canada Soccer offers now 75% discount on tickets for Curacao.
Not a single word if that offer is valid for those who already purchased the tickets for that game before this discount announcement.
E-mail received from Soccer Canada when I requested 75% refund for already purchased tickets (Curacao game):
“Fans can request a refund by logging into your Ticketmaster Account. Once you're in your account, choose your event, scroll down and click the 'Contact Us' button.”
That “Contact Us” button takes you to Ticketmaster Virtual Assistant (TVA) who informs you to click on “Request a Refund” button under event details. Well, that button does not exist. Good luck getting a live agent when you call Ticketmaster.
Contacted Soccer Canada again (e-mail) and told them that Ticketmaster currently holds over $600 of my money (for Iran/Curacao pack – which was cancelled, for Panama – which was cancelled, and for Curacao game which I do not care about anymore).
I also asked them why they are playing like this with the fans who purchased tickets right away for all those events. No reply from Soccer Canada.
An hour ago, I decided to call Soccer Canada. Called them in Ottawa, got a voice mail that said: “Our office is closed now”. Really!?